POSITION SUMMARY:  The Web and IT Chair serves as the primary contact for all aspects of the organization’s website(s), software, and IT. They will handle a range of responsibilities that may include web design and development, routine site and content maintenance, and various updates to ensure sites align with the goals and objectives of InDependent. This position will ensure the website remains a robust, up-to-date information and marketing tool, and that InDependent stays in touch with and delivers valuable content to the community via social media, email, website and other modes of technology. They will lead the Web and IT Committee.


  • Provide technical expertise, and set up infrastructure as needed in a variety of web-based systems: Squarespace, WordPress, Mailchimp, e-communication, online store and other mobile and web platforms.

  • Coordinate with designers, content providers, program leads, board chairs and other InDependent team members on use of web-based platforms and services

  • Document code following best practices; also document policies and procedures

  • Propose and implement web/IT planning and strategy

  • Serves as the primary contact for all aspects of the organization’s website(s).

  • Develops, implements, and maintains e-commerce applications in collaboration with the organizations retail operations, sales, marketing, and related departments.

  • Encourages and facilitates consistent, creative, and unified web design across the organization’s web properties.

  • Collects and analyzes web analytics and similar data; identifies opportunities for improvements.

  • Stays up-to-date with company policies, procedures, and ethical standards; software licenses; and applicable state and federal laws and regulations including data security, privacy, and intellectual property laws.

Board Member Responsibilities

  • Provide inspired leadership for InDependent.

    • Represent InDependent with the highest standard of integrity and transparency

      • Duty of care, duty of loyalty, duty to act in good faith, duty of obedience

    • Model commitment to our mission, vision, and core values to those within and without our organization.

    • Maintain a balance between all Branches of Wellness, both internally within InDependent and in our programming/external communications.

    • Maintain confidentiality to include, but not limited to, InDependent’s board meetings, Standards of Operation, policies, and financial records to persons inside and outside of the organization unless deemed appropriate by the executive team to release information.

    • Promote a spirit of teamwork through modeling the way of accountability, effective communication, integrity and creative problem solving.

    • Participate in philanthropic networks. Stay abreast and monitor trends in the nonprofit and foundation world. Identify and undertake professional development and training.

  • Identify and recruit individuals, businesses, and community based organizations that may sponsor or donate funds for the benefit of InDependent, in line with strategic priorities and funding plan.

  • Follow the bylaws, conflict of interest, and any other policies or publications founded by InDependent, Inc. and take seriously the legal, fiscal, and ethical responsibilities the Board carries

  • Prepare for, attend, and conscientiously participate in board meetings and events.

  • Submit monthly report of committee activities, and annual committee AAR, budget and strategic plan that are in line with InDependent’s overall strategic plan and program initiatives.

  • Participate in recruiting of staff/volunteer/board members, specifically taking the lead on planning for their own succession and offering up recommendations to the board. Orient’s new Web and IT Chair.

Volunteer and Committee Management

  • Responsible for recruiting, training, and establishing committee members, to include user roles and responsibilities, access to necessary Google Drives, Slack channels, and other committee software and programs

  • Delegate committee tasks to volunteers as needed, working with the Operations Chair to establish position descriptions, necessary SOPs, and rewards & recognition

  • Support volunteer communication with the board, to include organization announcements, updates, etc.

  • Track committee volunteer hours and submit monthly.

TIME REQUIRED: 15-20 hours per month on average, more time may be required for budget preparation, special events, and year end | Term of Service: 2 year


  • Transparent and high integrity leadership.

  • Strong personal interest in military spouse health & wellness.

  • Committed to accuracy, transparency and timeliness.

  • Working knowledge of or ability to quickly learn web content management systems, applications, and tools used by the organization.

  • Strong interpersonal skills including relationship and trust building, communication and listening, and personal engagement.

  • Strong analytical, troubleshooting, and problem-solving skills.

Preferred Qualifications

  • Proficient with HTML/CSS; working knowledge of XML, SQL, JavaScript, or other programming languages.

  • Knowledge of website management, analytics, design, and SEO best practices and standards.

  • Experience using Squarespace, Mailchimp, WordPress, Microsoft Office Suite, Google Suite, iWorks, Asana, Slack, or other similar programs or software.

  • Experience working with remote teams.