POSITION SUMMARY:  The Operations Chairperson provides inspired leadership which involves leading the Operations Committee and working with the Board in making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures, ensuring the success of our mission through process improvements and streamlining. The Operations Chairperson leads the crucial task of ensuring that the Board is well informed and that its activities are well documented for the use of Board members and future decision making. They will also work alongside the Board in recruiting volunteer and staff talent, when necessary, and help promote an organizational culture that encourages morale and performance. They will lead the Operations Committee.


  • Support committee chairs and grow volunteer program processes to effectively execute the mission/vision of InDependent through programs and initiatives.

    • Participate in the development of long term strategy for volunteer and staff growth.

    • Manage systems to recruit, recognize, retain volunteers and staff

  • Manages, maintains, and improves upon internal system functionalities including organizational goal accomplishment, internal operations projects, and overall office management.

    • Continually strategize ways to streamline processes, research tools and software, and work collaboratively with other Board members so that InDependent operates smoothly.

    • Identify and address internal problems and opportunities for InDependent.

    • Work alongside the Executive Board and committees to plan, implement and measure goals, priorities and values within the operational structure of InDependent.

    • Communicate updates and changes to committee chairs.

    • Acts as Secretary on the Executive Committee

Board Member Responsibilities

  • Provide inspired leadership for InDependent.

    • Represent InDependent with the highest standard of integrity and transparency

      • Duty of care, duty of loyalty, duty to act in good faith, duty of obedience

    • Model commitment to our mission, vision, and core values to those within and without our organization.

    • Maintain a balance between all Branches of Wellness, both internally within InDependent and in our programming/external communications.

    • Maintain confidentiality to include, but not limited to, InDependent’s Board meetings, Standards of Operation, policies, and financial records to persons inside and outside of the organization unless deemed appropriate by the executive team to release information.

    • Promote a spirit of teamwork through modeling the way of accountability, effective communication, integrity and creative problem solving.

    • Participate in philanthropic networks. Stay abreast and monitor trends in the nonprofit and foundation world. Identify and undertake professional development and training.

  • Identify and recruit individuals, businesses, and community based organizations that may sponsor or donate funds for the benefit of InDependent, in line with strategic priorities and funding plan.

  • Follow the bylaws, conflict of interest and any other policies or publications founded by the InDependent, Inc. and take seriously the legal, fiscal, and ethical responsibilities the Board carries

  • Prepare for, attend, and conscientiously participate in Board meetings and events.

  • Submit monthly report of committee activities, and annual committee AAR, budget and strategic plan that are in line with InDependent’s overall strategic plan and program initiatives.

  • Participate in a minimum of two InDependent programs per Board year for activities and events outside of standing duties of designated position.

  • Participate in recruiting of staff/Board members, specifically taking the lead on planning for their own succession and offering up recommendations to the Board. Orient’s new Operations Chairperson.

Volunteer and Committee Management

  • Responsible for recruiting, training, and establishing committee members, to include user roles and responsibilities, access to necessary Google Drives, Slack channels, and other committee software and programs

  • Delegate committee tasks to volunteers as needed, working with the Operations committee to establish position descriptions, necessary SOPs, and rewards & recognition

TIME REQUIRED: 15-20 hours per month on average, more time may be required for budget preparation, special events, and year end | Term of Service: 2 year


  • Transparent and high integrity leadership.

  • Strong personal interest in military spouse health & wellness.

  • Committed to accuracy, transparency and timeliness.

  • Works well independently and as part of a team

  • Ability to develop skills in new software programs

  • Creative problem-solving techniques

  • Project Management

  • Flexibility in approach and willingness to adapt when necessary

  • Strong interpersonal skills including relationship and trust building, communication and listening, and personal engagement.

Preferred Qualifications

  • Familiarity with any of the following: Microsoft Office Suite, Google Suite, iWorks, Asana, Slack, graphic design software, PayPal, Adobe, Photo editing, SoundCloud, SquareSpace

  • Experience working with remote teams